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Docs/Help Center/KYC Verification

Help Center

Identity verification

Verification requirements depend on the service, provider, account and region. FurlPay does not publish a universal tier-to-limit schedule.

Follow only the instructions in your account

If identity verification is available for your account, the signed-in product will show the supported provider and required steps. Do not email identity documents or use a verification link sent outside FurlPay's official product.

Prepare documents only when requested

The provider and jurisdiction determine which documents are accepted. Follow the exact instructions in the verification flow; this guide does not establish eligibility, verification limits or approval timeframes.

Check a pending review

  • Use the verification status shown in your signed-in account.
  • If the flow shows an inquiry or case reference, include that reference in a support request.
  • Do not submit the same document through another provider unless the account flow asks you to.

Get help safely

For help with a verification request, contact FurlPay Support from the official site. Never send a recovery phrase, private key, one-time code or API secret.

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