Help Center
Help Center
Self-service guidance for account security, payment status and product availability. Some older feature guides now explain that a service is still in development. Check the service availability overview before using any payment, card, banking or travel flow.
Onboarding & Security
Getting Started
Access your account, secure sign-in and check current product availability before using a payment flow.
KYC Verification
Follow identity-check requirements shown in your account; provider and regional availability varies.
Passkeys & Biometrics
How WebAuthn passkeys authenticate your web account, recovery steps, and how passkeys differ from wallet keys.
Privacy & Data Protection
What FurlPay stores, how support tickets are redacted, and how to exercise GDPR rights including deletion.
Transactions & Stablecoins
Card availability
Managing Virtual Cards
Card issuing is planned; FurlPay does not currently offer production cards.
Freezing & Unfreezing Cards
FurlPay has no production card program; contact the issuing provider for a third-party card.
Declined Transactions
FurlPay does not process card authorizations; contact the card's issuer for decline support.
Developers & x402
Travel availability
Still stuck?
Open a ticket at furlpay.com/support. Never include a recovery phrase, private key, one-time code or API secret. Support will never need those credentials.
